Privacy Policy – Siwa Palm

At Siwa Palm, we place the highest importance on protecting your privacy and personal data. This policy aims to clarify how we collect, use, and protect your information when you use our online store.

1. Information Collection

When you use Siwa Palm website, we may collect certain data such as:

  • Information you provide when placing an order (name, phone number, email address, shipping address).
  • Payment data (we do not store bank card details on our servers; transactions are processed through secure payment providers).
  • Usage data (such as device type, browser, visited pages) to enhance your shopping experience.

2. Use of Information

The information collected is used for:

  • Processing and fulfilling your orders and delivering products.
  • Communicating with you regarding orders, offers, or inquiries.
  • Improving product and service quality and user experience.
  • Sending updates or marketing offers (you can unsubscribe at any time).

3. Data Protection

At Siwa Palm, we are committed to protecting your personal data from unauthorized access, alteration, or disclosure. We use advanced security protocols (SSL) to ensure data encryption during transmission.

4. Data Sharing

We do not sell or rent your data to any third party. Your data may be shared with:

  • Shipping and delivery companies.
  • Electronic payment service providers.
  • Official authorities if required by law.

5. Cookies

We may use cookies to enhance user experience, such as remembering items added to your shopping cart. You can control cookie settings through your browser.

6. Your Rights

You have the right to:

  • Access your personal data that we hold.
  • Request its correction or deletion.
  • Unsubscribe from mailing lists at any time.

7. Changes to the Privacy Policy

We may update the privacy policy from time to time. Any changes will be posted on this page with an updated review date.

8. Contact Us

If you have any questions regarding the privacy policy or how we handle your data, feel free to contact us via:
📧 Email: Sales@siwapalm-eg.com
📞 Phone: 01022249486